Privacy Policy
Last updated 25 October 2026
Who we are
Lumus Agency (also trading as Lumus Creative Studio) is a creative and marketing studio operating as a sole trader in Galway, Ireland. Lumus is not currently registered for VAT.
For anything in this document, contact lumus.marketing.agency@gmail.com or +353 89 611 8029.
What this policy covers
This policy explains what happens to personal data when you use lumusagency.net. It does not cover data we process on behalf of clients under a separate agreement.
What we collect, and why
When you submit a form
Our enquiry and booking forms collect the details you type in: typically your name, email address, phone number and your message. We use them to reply to you and, if it goes further, to prepare a proposal. The lawful basis is legitimate interest in responding to a business enquiry, or steps prior to entering a contract.
Form submissions are delivered by Formspree, a third-party processor. Your submission passes through and is stored on their systems, which are located outside the European Economic Area.
When you simply browse
We use Google Analytics to understand which pages people read and where they arrive from. This sets cookies and processes your IP address. See the Cookie Policy for the detail.
When you arrive from one of our adverts
Our web design landing page (lumusagency.net/websites) also uses the Meta Pixel, provided by Meta Platforms Ireland Limited. It loads only if you choose Accept in the banner on that page. When it loads, it records that you visited the page and, if you send the enquiry form, that an enquiry was sent. We do not pass the contents of the form to Meta. We use this to measure how our adverts on Facebook and Instagram perform and to improve who sees them. The Pixel sets cookies and shares your IP address and basic device information with Meta. The lawful basis is consent, and you can refuse or withdraw it at any time. What Meta does with that data is described in Meta's privacy policy.
Requests made by your browser
Some parts of this site are loaded from other companies' servers. Your browser contacts them directly, which means they receive your IP address and basic device information even though we never see it:
| Service | What it provides |
|---|---|
| Google Fonts | Typefaces |
| Google Tag Manager | Analytics loader |
| Meta | Advertising measurement (Meta Pixel), only after you accept |
| Cloudflare cdnjs · unpkg | Animation libraries |
| Unsplash | Photographs |
| Formspree · FormSubmit | Form delivery |
| Google Apps Script · Google Sheets | Enquiry handling |
| Netlify | Hosting, and demonstration project pages |
What we do not do
- We do not sell personal data.
- We do not run advertising or profiling cookies on this website, except the Meta Pixel on our web design landing page, which loads only after you accept.
- We do not ask for payment details on this website.
- We do not knowingly collect data from children.
How long we keep it
Enquiries are kept while a conversation is live and for a reasonable period afterwards in case you come back to us. Analytics data follows Google's own retention settings. If you want your enquiry deleted, ask and we will delete it.
Your rights
Under the GDPR you can ask us to give you a copy of your data, correct it, delete it, restrict what we do with it, or object to our using it. Write to lumus.marketing.agency@gmail.com and we will respond within one month.
If you are not satisfied, you can complain to the Irish Data Protection Commission at dataprotection.ie.
Changes
If this policy changes we will update the date at the top of the page.